NM
NONTEMBEKO M
1 reviews | Active since Oct 2013
19 May 2021, 20:58
DOOGEE S55 (ORANGE)
Bought a Doogee S55 (rugged cellphone) on 04 May 2021 and today 19 May 2021 it just went blank! I am so disappointed I didn't expect this, on top of this I have to wait 21 days to receive a feedback. I must now make a plan B to have another cellphone as I am now left stranded (phone-less)!
Three Thousand and Ninety-Nine Rand (R 3099.00) down the drain! The staff at Alberton store told me that the cellphone will only be sent for examination or check-up next week. I feel so stupid for opting for this store to buy a rugged cellphone.
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Replies (2)
Cash Crusaders Franchising's replyOfficial
20 May 2021, 07:10Good Morning Nontembeko,
Thank you for bringing this to our attention
Our sincerest apologies for the experience you have had with our brand - this is not the experience we would like our customers to receive.
Kindly note that this matter will be escalated to the relevant senior management who will be in direct contact with you
Thank you
Thank you for bringing this to our attention
Our sincerest apologies for the experience you have had with our brand - this is not the experience we would like our customers to receive.
Kindly note that this matter will be escalated to the relevant senior management who will be in direct contact with you
Thank you
Cash Crusaders Franchising's reply20 May 2021, 07:10
Official
Good Morning Nontembeko,
Thank you for bringing this to our attention
Our sincerest apologies for the experience you have had with our brand - this is not the experience we would like our customers to receive.
Kindly note that this matter will be escalated to the relevant senior management who will be in direct contact with you
Thank you
Thank you for bringing this to our attention
Our sincerest apologies for the experience you have had with our brand - this is not the experience we would like our customers to receive.
Kindly note that this matter will be escalated to the relevant senior management who will be in direct contact with you
Thank you
NM
NONTEMBEKO M's updateReviewer Update
20 Jan 2022, 00:40My money was refunded,
Thank you.
Thank you.
NM
NONTEMBEKO M's update20 Jan 2022, 00:40
Reviewer Update
My money was refunded,
Thank you.
Thank you.