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Andre van der vindt

1 reviews | Active since May 2016

16 May 2019, 13:48

Doogee and Cash Crusaders, Never Again

I was looking for a cellphone for my daughter, i looked at different handsets and then decided on a Doogee X5 model, i did not want to buy it brand new as their was one on special and this would be my daughters 2nd phone in 3 years. so did not want to buy anything expensive. So after 2 weeks battery life drastically started reducing, week 3 i went back to the store i bought it from. as now it completely refuses to charge. I am then told that no we dont sell batteries or accesories for any Doogee &£%£*£) I mean really how do you sell any item and do not inform anyone of such things. Thereafter i go and shop around, not a battery in site, Store then tells me, please pay us R150 then we will get you another battery. No feedback, when i phone, i get told maybe this weekend sir we will have it. I mean really guys cmon

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply16 May 2019, 13:53
Official
Thank you for bringing this to our attention. Could you please tell us which store this  occurred at? We will then escalate this to the operational manager and the regional manager for resolution. We apologize for the inconvenience this has caused you.