bD
barbara D
1 reviews | Active since Dec 2016
26 Dec 2021, 20:42
Don't buy from Cash Crusaders, they sell defective goods
Cash Crusaders Twin City, Bloemfontein is the worst and a group of ********. They sold a PlayStation that was defective and when I tried to return it they said it was my fault. That it had been affected by a power surge and to fix a power surge is the responsibility of the buyer. All of them, even the head office in Cape Town is the same because they also support the ******** in all their ****ing and shameful tactics. The manager there, one Eddie even had the audacity to tell me that the consol was out of warranty yet I had had it for less than 6 months.
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Replies (2)bD
barbara D's updateReviewer Update
28 Dec 2021, 21:07Please note the emails below. Because I have already dealt with the head office in Cape Town. They too could not help me, hence the frustration.
Fwd: Complaint - ***9Accounts and Statements
Philemon Dube | Wed, Dec 1, 4:10 PM | |
---------- Forwarded message ---------
From: Chandre Damon <***>
Date: Wed, 01 Dec 2021 at 09:18
Subject: RE: Complaint - ***9
To: *** <***>
Cc: Gary Foot <***>
From: Chandre Damon <***>
Date: Wed, 01 Dec 2021 at 09:18
Subject: RE: Complaint - ***9
To: *** <***>
Cc: Gary Foot <***>
Good day, As per our telephone conversation. Kindly be advised that I have followed up, an email was sent to you regarding your complaint and the stores was in contact with you. Please note – as per the below the warranty does not cover power surges, however the machine can be repaired but it would be at your cost. Hope this finds everything in order. Thank you,
Chandre Damon
Complaints consultant
Cash Crusaders Franchising (Pty) Ltd
***
+***0
www.cashcrusaders.co.za
Chandre Damon
Complaints consultant
Cash Crusaders Franchising (Pty) Ltd
***
+***0
www.cashcrusaders.co.za
bD
barbara D's update28 Dec 2021, 21:07
Reviewer Update
Please note the emails below. Because I have already dealt with the head office in Cape Town. They too could not help me, hence the frustration.
Fwd: Complaint - ***9Accounts and Statements
Philemon Dube | Wed, Dec 1, 4:10 PM | |
---------- Forwarded message ---------
From: Chandre Damon <***>
Date: Wed, 01 Dec 2021 at 09:18
Subject: RE: Complaint - ***9
To: *** <***>
Cc: Gary Foot <***>
From: Chandre Damon <***>
Date: Wed, 01 Dec 2021 at 09:18
Subject: RE: Complaint - ***9
To: *** <***>
Cc: Gary Foot <***>
Good day, As per our telephone conversation. Kindly be advised that I have followed up, an email was sent to you regarding your complaint and the stores was in contact with you. Please note – as per the below the warranty does not cover power surges, however the machine can be repaired but it would be at your cost. Hope this finds everything in order. Thank you,
Chandre Damon
Complaints consultant
Cash Crusaders Franchising (Pty) Ltd
***
+***0
www.cashcrusaders.co.za
Chandre Damon
Complaints consultant
Cash Crusaders Franchising (Pty) Ltd
***
+***0
www.cashcrusaders.co.za
bD
barbara D's updateReviewer Update
08 Jan 2022, 17:23It is now over a week and your turnaround period of 24 to 48 hours has long expired. Can I have some form of action please before I escalate this further.
bD
barbara D's update08 Jan 2022, 17:23
Reviewer Update
It is now over a week and your turnaround period of 24 to 48 hours has long expired. Can I have some form of action please before I escalate this further.