1 reviews | Active since Sept 2020
DON'T BOTHER TAKING YOUR ITEMS THERE!!!
I'm simply annoyed and furious about my encounter at cash crusaders Edenvale. I've been going there for years, I've always taken items that were tested by me, and then by them. Even items that have never been used, totally brand new, I've taken there, and accepted the **** money they offered. But today is the last time I will go there. So I took brand new Russell Hobbs appliances there this morning, and I was told that they couldn't buy from me. A little surprised I asked to speak to the manager, which I know, and I've given him a few items for free in the past. He told me that they checked on the returns and my name popped up as the person that sold it to them. So I don't deny selling the products to them, but I know that when the items left my capable hands it was in 100%working condition. I use, and many others I've given, use these appliances at their homes and not a single person has complained or said it broke. If people working at crusaders were knowledgeable enough, they would know that customers take full advantage of the return policy in the consumer act on appliances. I've worked in retail for years and I can tell you that most of the time it's not faulty products, but mishandled products and people that don't know how to use these appliances, which results products being broken. Pressure cookers, blenders, 2 plate stoves and kettles are the most abused appliances. Customers puttting all the wrong stuff in blenders, not knowing how to use pressure cookers, boiling everything but water in the kettle, etc. So, because we have ******** people that don't take the time to read instructions, it has become my problem. So I say, %=@#%!? them!!! Items that's worth R1000, they want to give R200 for, but then they sell it for R700 or R800. Who do they think they are! It's just another form of ********. Go to Cash Converters in meadowdale. You will automatically feel that you and all your items are welcome.
Sincere apologies for the service you received in our store.
Please provide your contact number in order for us to escalate your complaint to the relevant parties, who in turn will be in direct contact with you.
Thank you
Sincere apologies for the service you received in our store.
Please provide your contact number in order for us to escalate your complaint to the relevant parties, who in turn will be in direct contact with you.
Thank you
