LN
Lufuno N

1 reviews | Active since Sept 2020

17 Nov 2023, 22:32

Dobsonville cash crusaders is a ****

So to follow up on the worst customer service at cash crusaders Dobsonville.

Didi called me, I think she is a supervisor or a team leader to apologize for their horrible service that I received. She was sweet, offered me an airfryer to show how sincere they are and I must come to the store to pick it up.

I went to the store but to my surprise she came out with a white toaster and I refused to take, she then said that is all that she can offer as an apology. I told her but it is not what we spoke about on the phone, she then offered me some Safeway cooking something THAT SHE HERSELF DOESN'T KNOW HOW IT WORKS 😠😡. Her words "chomy you will find someone who knows how to use it, you will learn and you will love it".

I left the store immediately so people be careful of cash crusaders Dobsonville ( I don't know about others) but their service is poor and they are a ****. I AM STILL STUCK WITH THE FRIDGE THAT I DON'T LIKE and when I tried to sell it back to them, they don't reply 😡😡😡😡😡

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply22 Nov 2023, 07:42
Official
Good day, 

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you.