Dissapointed

Not very pleased,we wanted to buy a dixon soundbar from Cash Crusaders Piet Retief.The sales people looked at us but gave no assistance.We had to ask if someone can help us.We asked can it be switched on so we can hear the sound and the salesmen litteraly just switched it on.did not explain or ask or show anything,he just switched the on button.we had to ask again can they play something on it so we can hear.once he played for a few seconds (without saying or doing or showing us anything else,just a plain ignore) we asked to buy it.he walked away without words again,and started listing the purchase.he took the one from the shelf and gave it to us,no box,no wrapping,no nothing,we had to struggle with the speakers and cables threw the rain to the car-he said this is the way its sold and that they do not take stock from stockroom in sealed boxes they sell the display items as is and he could not cancel the deal either as it was already purchased.no plastic ,box ,cover ,nothing.this doesnt even make sence.its been used over and over on the shelf,its been affected by loadshedding,dust ext as its on the shelf for months on display,yet its been sold to us as brand new,its not,its second hand since its unsealed uncovered and used multiple times.This is extremely poor service for a business that sells brand new items.And very poor customer service from the sales people on floor.