sH
salma H
1 reviews | Active since Apr 2014
08 Dec 2019, 13:26
Dishonest service
A disaster store, Kabega park branch. They sell reject skateboards and advertise it as new, I used it for 5minutes and it broke. When I returned it a day later the manager promised to deposit my refund the next day. I've been phoningand e-mailing for a week now, all they give is excuses and now the manager is hiding away. It is pitiful and unfair, I want my money back. Who will assist?
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Replies (3)
Cash Crusaders Franchising's replyOfficial
09 Dec 2019, 08:36Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store name to info[at]cashcrusaders.co.za or send it via a private reply. Once we know that, then we can urgently escalate this to the relevant regional manager and the operational manager for resolution.
Cash Crusaders Franchising's reply09 Dec 2019, 08:36
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store name to info[at]cashcrusaders.co.za or send it via a private reply. Once we know that, then we can urgently escalate this to the relevant regional manager and the operational manager for resolution.
sH
salma H's updateReviewer Update
10 Dec 2019, 19:55Unfortunately this matter is not yet resolved. The manager called and promised to cash deposit my refund. It's just another dishonest plot to make like he has been of assistance. There really is something someone ought to do to teach that manager that lies does catch up...
sH
salma H's update10 Dec 2019, 19:55
Reviewer Update
Unfortunately this matter is not yet resolved. The manager called and promised to cash deposit my refund. It's just another dishonest plot to make like he has been of assistance. There really is something someone ought to do to teach that manager that lies does catch up...
Cash Crusaders Franchising's replyOfficial
11 Dec 2019, 08:10Thank you for letting us know that this isn't resolved. We will notify the relevant people to resolved this as soon as possible. We are sorry for the delay.
Cash Crusaders Franchising's reply11 Dec 2019, 08:10
Official
Thank you for letting us know that this isn't resolved. We will notify the relevant people to resolved this as soon as possible. We are sorry for the delay.