TI
Tumisang I

1 reviews | Active since Jul 2020

02 Apr 2024, 13:18

Dishonest sales, Management and no REFUND

I bought sound mixer, Speakers on 28 March 2024 at Cash Crusaders Silverton. Explained what the sound was for. Try to use the speakers at my sport event and the speakers started malfunctioning. Returned them to the store two days later. Assistant Manager and sales person tested them confirmed I should collect my money the following day, arrived the following day and the Store Manager refused to refund coz. Now don’t have speakers and mixers I bought and NO REFUND.

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply03 Apr 2024, 12:08
Official
Good day,
 
 Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

 Thank you