Disgusting attitude!!!!

I called the store to ask if she could look up an item. She abruptly answered the phone and gave me such bad attitude concerning the item. I could sense the attitude was given to me because the item was pawned. Why do you get treated a certain way just because you pawn certain things even though you still a customer???(baring in mind that I was inquiring on behalf of someone else.)<br> <br> On arrival to collect the item. She asked are you the one who called for the item. I kindly said:\yes\" and based on my answer she started speaking in a harsh manner... shouting at me regarding their rules. Which I had no problem obeying... had you spoken in a kind manner. I'm an educated professional individual that was judge based on <br> Inquiring about something that someone else had pawned. I will definitely not make use of their service! As she is unskilled and have no idea how to speak or treat potential clients!"