Disgruntled cash crusaders (Dixon) client

I have bought several Dixon products from cash crusaders, I don't have any problem with the product, my problem is the after sales service. Like any product some parts go due to wear and tear. My first appliance is my Dixon 6 burner gas stove, the lower element has stopped working, after speaking to a manager at cash crusaders, (he was very reluctant to assist), he gave us a contact number to contact to find a replacement part. To my disgust the number just disconnects. After sending several emails and calls, cash crusaders informed me that they would find out why the number does not work and why the warehouse is not coming dack to me, cash crusaders informed me that they would keep me posted, it is now a month later and still no feedback, even after several emails to follow up on the information still no reply from cash crusaders. I would advise people to stay away from them and from Dixon appliances.