Defective Fridge: Urgent Assistance Needed Dear Hello Peter Team, I'm writing to seek your assistance with a defective fridge purchased from Cash Crusaders

Defective Fridge: Urgent Assistance Needed Dear Hello Peter Team, I'm writing to seek your assistance with a defective fridge purchased from Cash Crusaders. Despite being advertised as brand new, the appliance has been malfunctioning since day one. The issues include: - Loud, alarming noises - Failure to cool properly - Two unsuccessful repair attempts by the store's technicians I'm extremely dissatisfied with the service and product quality. I've requested a full refund, but the store has been uncooperative. Could you please assist me in resolving this matter by: - Intervening with Cash Crusaders to secure a full refund - Providing guidance on consumer rights and protection - Sharing advice on how to avoid similar situations in the future Thank you for your attention to this matter. Sincerely, Philisiwe Makhathini