IW
Ilze W
1 reviews | Active since Feb 2024
20 Feb 2024, 16:19
Deceptive or false advertising
I bought a deep freez from cash crusaders boksburg. I paid something to fetch it for me when they got here it was not what I had purchased. I phoned to complain and the lady said they searched for a photo on the model number and advise that photo. No according to me that is Deceptive or false advertisin of visual content about a product that is misleading and unrealistic. If I knew the deep freez looked like this I would have never bought it, the smell is disgusting, it has black mold and does not even have a hande to open the top. I asked them to collect it as I was not going to pay for delivery again and they refused. Why should I pay for delivery of they committed ***** ?
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Replies (1)Cash Crusaders Franchising's replyOfficial
22 Feb 2024, 12:19Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Cash Crusaders Franchising's reply22 Feb 2024, 12:19
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
