CY
Craig Y

1 reviews | Active since Nov 2020

25 Mar 2022, 16:24

Day light *******

This is not service it is day light *******. So i buy stuff from auctions and what ever i cant sell fast i just take it to cash crusaders and get what ever i can for it, so im a very well known client. normally if i go to cash crusaders i know ill be there for atleast an houre if not longer and it makes no difference if there is 1client or 10 in shop the staff makes sure you wait and the prices the give for your items is crazy you basically get ****** in daylight because ps4 they paid me R1500 for it and then resell it for R3900 i mean really but why im wrighting this is i really really needed cash so i took my pro camera 2 cameras to loan aginst them. the camers has all big long lens in a bag both worth around R9000.00 the were willing to loan me R1400 for the one and R500 for the other ok ******* but i had no choice now yes its a month later and its 1 day after the exp date so i asked one of the staff please please take it off the shelf and when i get back home from jhb ill come pay for it i am willing to even pay the full price you are asking for it no which is R3700 for the one and 1800 for the other so ill even pay that price so keep it please and he keeped it 1day then they sold it... 1day!!! after i told him ill only be back around friday which was 3days he had to keep it then id come buy it back but instead no they sell it look i understand its business but atleast give some customer service also because they couldnt keep it for me i now lost R7000 coz i only got R1900 for items that cost R9000 im really really unhappy with this coz i do so much business with them and they cant even keep something of mine oneside for me for 3days they rather sell it to someone els i will not do any more business with them at all and i wont recomend them to anyone it makes me sick really how people can be like this oooh and this was at Ermelo branch mpumalanga so careful

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply28 Mar 2022, 10:55
Official
 
Good day 

Our sincere apologies for the inconvenience this has caused you – kindly note this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you