eE
evieth E

1 reviews | Active since Mar 2017

28 May 2019, 12:41

Damaged Samsung Monitor

I borrowed money against my Samsung monitor. When I bought is back it had two distinct scratches on it which weren't there when I brought it in.

When I asked about this I was told they dont check for scratches and sorry.

Basically it seems they will do nothing about it, and now my monitor is basically worthless thanks to their carelessness.

0
Replies (4)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply28 May 2019, 12:47
Official
Thank you for bringing this to our attention. Please let us know which store this occurred at. Once we know this, we can escalate this to the relevant operational manager and the regional manager for resolution. We apologize for the inconvenience this has caused you.   
eE
evieth E's update28 May 2019, 12:53
Reviewer Update
Randridge Mall
Cash Crusaders Franchising
Cash Crusaders Franchising's reply28 May 2019, 15:16
Official
Thank you for getting back to us. We have escalated this to the relevant people. We again apologise for the inconvenience this has caused you.
eE
evieth E's update20 Jun 2019, 14:23
Reviewer Update
To Whom it may concern,

No one has bothered to respond from the Randridge Mall Cash crusaders regarding this matter.
Disgusting not a word. So its ok to damage other peoples goods that they entrust with you, devaluing its worth to nothing. There must be other social platforms I can share this message on.