SG
Sachen G
1 reviews | Active since Oct 2019
14 Oct 2024, 08:35
Customer service is a horror show at the ballito branch
Absolutely horrible service from Michelle at the Ballito junction branch, we went there while the doors were still open and business was still in operation, but Michelle had turned us away not because the stuff we was selling they didn't buy but because she had to much work, when we asked for the manager in store she rudely told us "we are speaking to the manager", when we called for the owner she kept putting us on hold. Turning customers away is something you seem to be okay with. But anycase just down the road was a pawn shop that assisted us brilliantly. Thank you Michelle your poor lack of social skills helped another business gain revenue.
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Replies (1)Cash Crusaders Franchising's replyOfficial
14 Oct 2024, 16:03Good day,
Our sincere apologies for the inconvenience this may have caused you. This falls short of our standards.
Please note that your complaint has been escalated to our Customer Service Department.
They will contact you shortly.
They will contact you shortly.
Thank you for bringing this matter to our attention.
Kind regards,
Cash Crusaders Franchising's reply14 Oct 2024, 16:03
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you. This falls short of our standards.
Please note that your complaint has been escalated to our Customer Service Department.
They will contact you shortly.
They will contact you shortly.
Thank you for bringing this matter to our attention.
Kind regards,
