Customer Decieving
<p>I took an item of mine to be pawned at cash crusaders carlton centre and for all over about 6 months or more I have been advancing it and paying it off on time so I check my current statement to come pay on the 30th of October which is a sunday...me not knowing I make my way there and and guess what its closed but as per invoice date its written payment date is the 30th ...ok cool I am obviosully at work on Monday I call and call the store and no answer ...try my luck again no answer ...I make my way there after work and im closed out and they havent completely closed ...the tuesday 1 nov I call again still no luck ...same situation at the store !! today I decide to go there and the lady asissts me she pulls up invoice and says my item is still available !! as I get ready to pay this person comes and says sorry its out for sale FOR BLADY R3000.00 AND I MUST BUY BACK MY OWN ITEM that was pawned to me for R1500 first of all your due date was wrong on invoice ...your lines ring but no answer one comes to store just because im 2 minutes late doors close in my face its not even more than 48hours and im in the wrong ...your service is ridiculous !! no customer care what so ever !!! to anyone who wants to go there DONT your going to land up buying your own item back ...their not to be trusted this has happened to soooo many people and so sad I had to be one of them !!! whats sghocking is all these months I have been paying theadvance on tim e and accuarelty and suddenly theres an issue when im paying 48hours left where is its NOT EVEN MY FAULT!</p>
Hi Patricia
We Apologize for the Inconvenience caused at the store a Head Office representative will contact you shortly.
Regards,
David
Hi Patricia
We Apologize for the Inconvenience caused at the store a Head Office representative will contact you shortly.
Regards,
David
