RM
Rosemary M

1 reviews | Active since Nov 2020

30 Sept 2021, 14:23

******

Bought a tile cutter only to find out its small for the tiles i bought went back to ask for a bigger one they didn't have but they refused to refund me

0
Replies (3)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply30 Sept 2021, 14:49
Official
Good afternoon,

Our sincere apologies for the fact that the store would not refund you.

Kindly advise how long after you purchased the item did you go back to the store and kindly also advise if the store was willing to do an exchange?

Thank you 
RM
Rosemary M's update30 Sept 2021, 18:05
Reviewer Update
Bought the item on the 28th September and went today for an exchange but they dont have the size of the tile cutter im looking for so than i asked for a refund but they refused and the tile cutter is still in packing has not been used
Cash Crusaders Franchising
Cash Crusaders Franchising's reply01 Oct 2021, 07:37
Official
Thank you so much for your response - kindly note that this matter will be escalated to the relevant senior management who will be in direct contact with you.