complaint

i went into your promenade branch today to collect an item i left on buy back when the caahiers asked me which one im collecting i was so shocked by the question that i asked what does she meani only have one item there she turned the screen showing me that there is a laptop on nuy back a motebook under ny id number i then asked her maybe its a mistake to enter my id again and still the same thing showed which then mean someone in ur branch used my id number for another customers goods and that that peraon is walking around with a page with my infornation on im totally disgusted about thisand wont leave it here because ingeel my peraonal details have now been compromised and the lady who was i think part of managenent today at juat before 5 pm was not fased at all im fuming