SK
Shaun K
1 reviews | Active since Jun 2019
03 Jul 2019, 14:22
Complaint
Since they refused to give back the laptop with a suitable charger. I have received a call yesterday to come and collect it with a suitable charger. So i've been having this issue for about 2 months. During that period i have left the laptop with them because i pleaded with them to give a suitable charger for the laptop. I can't leave with a laptop without its suitable charger. I had this issue for about 2 months. So since i received a call from yesterday what should i expect if i come to collect it.
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Cash Crusaders Franchising's replyOfficial
28 Oct 2020, 14:32Good day Shaun, thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cell phone number to customerservice[at]cashcrusaders.co.za, Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.
Cash Crusaders Franchising's reply28 Oct 2020, 14:32
Official
Good day Shaun, thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cell phone number to customerservice[at]cashcrusaders.co.za, Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.