SK
Shaun K

1 reviews | Active since Jun 2019

30 Jun 2019, 12:16

Complain

I have been facing the issue of a laptop. So i bought a laptop on which they gave me the charger that was not suitable. I have returned the laptop and it was not switching on and i was told that it was not a suitable charger. I was also told to get the suitable charger i should pay.

0
Replies (4)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply01 Jul 2019, 08:32
Official
Thank you for bringing this to our attention. Please let us know which store this occurred at. We can then urgently escalate this to the regional manager and the operational manager for resolution. We apologize for the inconvenience this has caused you.      
SK
Shaun K's update01 Jul 2019, 13:17
Reviewer Update
The store is at campus square Johannesburg
Cash Crusaders Franchising
Cash Crusaders Franchising's reply01 Jul 2019, 13:30
Official
Thank you for getting back to us. We have escalated this to the relevant people. We apologise again for the inconvenience this has caused you.
SK
Shaun K's update03 Jul 2019, 14:32
Reviewer Update
Because now i have received a call from yesterday to come and collect the laptop. I have been facing the issue for 2 months i was traumatised. So what should i expect when i there.