PT
Penelope T

1 reviews | Active since Dec 2017

16 Sept 2020, 10:27

CASH CRUSERS IS NONSENSE

On the 12th September 2020, I visited a Cash Crusaders in Horizon (Roodepoort) to sell a brand new Russel Hobbs Steamer. I was willing to sell it for R600, but they were offering R200.00. I refused because this is a new product. whilst talking to the cashier, a customer waiting behind me showed interest but she was refused talking to me. I then left the shop with my steamer. The customer then followed me with interest on buying the steamer from me, nu a gentleman walked out of the shop, saying this is not allowed. He argued with us because the policy does not allow, but I was outside the shop and had the right to sell the product. Cash Crusaders has no right to block people from selling or buying outside the shop, that is utter nonsense

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Replies (2)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply16 Sept 2020, 10:36
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.  
PT
Penelope T's update16 Sept 2020, 12:59
Reviewer Update
I have sent the email to customer service