LM
Luyanda M

1 reviews | Active since Dec 2013

30 Nov 2021, 10:07

CASH CRUSDERS ******* STORE!

On the 23rd /11/2021 I called cash crusaders calton center just to ask them what time will they open the next day because I had to go and make payment for my fridge so they will not sell, OMG we could not hear each other over the phone because of the music in the store it was so super loud.

The following morning on the 24rd /11/2021 I went to the store before going to work to pay for my item , I was there at 8am , most of the staff members came and found me there standing outside waiting for the store to open as written at the door that the doors opens by 9am.They started a meeting by 8:35am till 8:50am , They opened the music loud and started dancing inside the shop while we waiting with other few customers who arrived after me , This went on till 9:07am I even have a video on my phone, When they realized that I was taking a video they opened the door and fought me both males and females that works in a store , the manager just stood there and did nothing.

That store is super *******, I cannot wait to take out my item They are very disrespectful towards their customers and they do not render help, they are always chatting to each other and dancing inside the store instead of helping us

Regards, Luyanda

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply30 Nov 2021, 10:40
Official
Good day,

Our sincere apologies for the service you have received - this is not the experience we would like our customers to receive in our stores.

Please note that this matter will be escalated to the relevant senior management who will be in direct contact with you

Thank you