Cash Crusaders Table Bay Mall.

I bought a cell phone (which is not a cheap purchase) on getting home i decided it was not suitable for me as i use it for work and when i tried to return it the next day i was told they dont do refunds only if it is faulty. I buy regularly from Cash Crusaders and actually purchased my current phone from them so i feel in the case of something so expensive they could do me the courtesy of refunding me. I dont think customer service is on their list as i also tried to phone the complaints line and it does not work from a cell phone they just hang up - i finally got through by using the stores phone after many failed attempts and was told the operations manager would call me but still nothing from them as i cannot phone their number from my phone as it keeps hanging up i cannot get hold of them again. This is very dissappointing and i will definitely advise anyone who asks to not purchase anything from Cash Crusaders if they are not sure they want the item. I certainly wont purchase expensive items from them again as it seems they are just out to con you.