OZ
Ofentse Z
1 reviews | Active since Dec 2023
25 Dec 2023, 07:13
Cash Crusaders Silverton l want my refund
Even now no communication from the management of Cash Crusaders in Silverton.Last month on the 27th of November lbought a camera but later found out that it had some issues took it back on the 13th of the following month looking for a refund.And l was told they cant offer me a refund because a camera it's an non appliance products the 7 days guarantee for those products has passed.Mind you l have already did my research and on the back of the receipt it says you have a 6 months warranty.Till to this day l still haven't received my money neither communication from the store.
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Replies (1)Cash Crusaders Franchising's replyOfficial
27 Dec 2023, 16:15Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you
Cash Crusaders Franchising's reply27 Dec 2023, 16:15
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you
