PK
Pride K

1 reviews | Active since Feb 2023

15 Feb 2023, 11:42

Cash Crusaders Secunda must improve customer care, the management is very bad he does not treat customers well. I bought a TV but unfortunately the TV was not tested before they gave it to me. After any hour I reached home and tried to connect the TV to P

I'm not happy about the way they responded to my issue,because I need a refund and exchange. I can not be happy for buying a TV at R6700 and after getting home find out the TV is not working. I just need a refund and or exchange.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply21 Feb 2023, 06:54
Official
Good day,

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you