BV
Brian V

1 reviews | Active since Sept 2021

13 Sept 2021, 17:11

Cash Crusaders Secunda

I have pawned my XBox1 at Cash crusaders Secunda on the 10th of June 2021. I have paid the interest for the following 2 months and decided to pay the full amount and collect my item this month. Cash cursaders called me on Friday the 10th of September and said my last day to collect my Xbox will be Monday the 13th (Today). I went to the shop after work today to pay for and collect my Xbox, but then they told me my Xbox was sold this morning and they can't do anything about it. When I asked to speak to the manager, they said it's not possible and came up with a bunch of excuses. This is really heartbreaking.

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Replies (3)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply14 Sept 2021, 11:15
Official
Good day Brian

Sincere apologies for the service you received in store.

We will forward your complaint to the relevant senior management, who will be in direct contact with you.

Thank you
BV
Brian V's update15 Sept 2021, 08:27
Reviewer Update
Good day,

Thank you, will be waiting to hear from them.
Cash Crusaders Franchising
Cash Crusaders Franchising's reply15 Sept 2021, 09:09
Official
Good morning Brian

Only a pleasure, have a great day further.