TL
Tumelo L
1 reviews | Active since Mar 2021
01 Jun 2021, 19:23
cash crusaders ********
stay away from these ********,I went to buy a tv at cash crusaders atteridgeville and I did not have a tv lisence with me,they insisted to help me regardless of me providing a tv lisence,they also did not give me a slip as they helped me carry the tv to the car.after 4 days the tv stopped working.when I took it back the y said I cannot claim guarantee as I did not have a slip..as if they gave me and they could have just checked on their system as I had a bank statement showing the details of the transaction..I lost R4000 on a useless tv..head office wont help you, as I escalated the matter but nothing happend
Helpful (0)
Replies (3)0
Replies (3)
Cash Crusaders Franchising's replyOfficial
01 Jun 2021, 19:28Good Evening Tumelo,
Thank you for bringing this to our attention - this is not the experience we would like our customers to receive in our stores.
Kindly note that this matter will be escalated to the relevant senior management who will be in direct contact with you.
Thank you
Thank you for bringing this to our attention - this is not the experience we would like our customers to receive in our stores.
Kindly note that this matter will be escalated to the relevant senior management who will be in direct contact with you.
Thank you
Cash Crusaders Franchising's reply01 Jun 2021, 19:28
Official
Good Evening Tumelo,
Thank you for bringing this to our attention - this is not the experience we would like our customers to receive in our stores.
Kindly note that this matter will be escalated to the relevant senior management who will be in direct contact with you.
Thank you
Thank you for bringing this to our attention - this is not the experience we would like our customers to receive in our stores.
Kindly note that this matter will be escalated to the relevant senior management who will be in direct contact with you.
Thank you
TL
Tumelo L's updateReviewer Update
01 Jun 2021, 19:34call me for what? I have called the same people for over 2 months without you helping out,now you want to call because im going public. ********.
TL
Tumelo L's update01 Jun 2021, 19:34
Reviewer Update
call me for what? I have called the same people for over 2 months without you helping out,now you want to call because im going public. ********.
Cash Crusaders Franchising's replyOfficial
01 Jun 2021, 19:44We do apologise for the inconvenience- we will get onto this with urgency
Thank you
Thank you
Cash Crusaders Franchising's reply01 Jun 2021, 19:44
Official
We do apologise for the inconvenience- we will get onto this with urgency
Thank you
Thank you