KP
Kutlwano P

1 reviews | Active since Jun 2020

10 Jun 2020, 18:39

Cash Crusaders Roodeport Johannesburg

The Cash Crusaders in Roodeport west of Johannesburg, publicly humiliated Me after I was I'll treated by one of the security guards. I got into the shop angry complaining about the services and I went by the pay point asking if this is how customers are treated and nothing was said, they were two staff members male and female and the male staff began laughing at me like I was a fool and the female patronizing making me look like I was making things up.

I later found out the same Lady I was talking to was the manager whom only tried to handle the situation because everyone was beginning to see what was happening, I requested an apology while the security guard who I'll treated me went into hiding. She apologized on the guys behalf saying that if she apologized meaning the guard also apologized.

On my way out of the shop I was speaking to on of the guards who came to me and humbly apologized while the culprit showed not no remorse for his actions. The manager followed me to the door telling on of the guards to dismiss me as they've resolved the matter and the guard who I'll treated me only came out of hiding as I walked away from the store.

If I was to give a short and simple review about the Cash Crusaders in Roodeport I'd say it's under the worst management, it's bad enough that the economy is not doing well yet most business are going to shut down because *********** employees.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply11 Jun 2020, 09:24
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. We have urgently escalated this to the relevant operational manager and regional manager for resolution.