OS
Onke S

1 reviews | Active since Oct 2021

07 Oct 2021, 19:43

CASH CRUSADERS ****** me my hard earned money

I bought the whole car sound system by them and now the tape is not playing and is still within the warranty, they are telling me about quotes and I am now very helpless their Repair Center just told me if I am not paying for repair I must forget about their help again I must confirm that the tape is still within it's warranty, Now I have been driving from work to their store time and again even that technician was rude he even told me to go where ever but I must pay for the repair he doesn't care if it's warranty or not.

0
Replies (10)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply08 Oct 2021, 08:14
Official
Good day

Apologies for the service and experience that you encountered in store.

Please be advised that we will forward and escalate your complaint to senior management who will be in direct contact with you.

Thank you
OS
Onke S's update12 Oct 2021, 08:11
Reviewer Update
Good day

Am still waiting on the response no has come back to me as yet.

Regards
Onke
Cash Crusaders Franchising
Cash Crusaders Franchising's reply12 Oct 2021, 08:23
Official
Good morning Onke

Apologies for the delay in response

We will re escalate your complaint and request that you are contacted as soon as possible.

Thank you
OS
Onke S's update12 Oct 2021, 08:38
Reviewer Update
I hope for better resolution ASAP guys please
Cash Crusaders Franchising
Cash Crusaders Franchising's reply12 Oct 2021, 08:49
Official
Hi Onke

We have requested an urgent response and that contact is made to you.

Thank you
OS
Onke S's update15 Oct 2021, 07:04
Reviewer Update
Hi guys, anything from Cash Crusaders, they are taking long now.
Cash Crusaders Franchising
Cash Crusaders Franchising's reply15 Oct 2021, 12:44
Official
Good day

Apologies for the delay.

You would get a response today via email. 

Thank you
OS
Onke S's update15 Oct 2021, 12:53
Reviewer Update
Thanks
OS
Onke S's update20 Oct 2021, 06:29
Reviewer Update
Hi guys there hasn't been a solution to this matter to this day. Cash Crusaders wants to get tired and forget but I will not.

Regards Onke
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Cash Crusaders Franchising
Cash Crusaders Franchising's reply20 Oct 2021, 07:38
Official
Good morning,

Kindly note that according to the store you have been contacted and have been explained that your item was damaged due to customer misuse.

Thank you