Cash crusaders riding on our bad times

On the 21sthl of october I went into cash crusaders with my playstation 4 with extra controller to loan against. Apon doing so I signed a contract with them stating that if I was late my goods were to be sold. That being said I've dealt with this specific cash crusaders for years and have always received a notification notifying me my goods were to expire. On the 27th of November I went to collect my goods and had found out that half of my goods were being sold. The only reason I couldn't make it to the store on the due date which I had no idea about was because I did not receive a notification and because I had been away on business. My delamer then made me move forward onto calling the cash crusaders call center. Where I spoke to a very helpful lady by the name of Roopa. She then tried to assist by calling the store where the store manager then refused to help. I then moved onto taking photos of the store shelve where my goods were supposedly to be held. Apon entering the store I had asked the cashier to please help me get my goods where she scanned my ID and went to the back of into their office too fetch my playstation. Where she then realized it has been released and further went to ask the store managers assistance in releasing the item to me at a better price. He then called and explained to me very arrogantly that he couldn't help. Further more I then took out goods that was pawned on the same day at the same time and got those goods back I need assistance. As I feel their dealings are ********* and dishonorable.