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Ncebakazi M

1 reviews | Active since Aug 2022

23 Aug 2022, 17:27

Cash Crusaders Randfontein is the worst, ****** goods pawned without receipts.

My camera was ****** on the 5th or let me say I found out on the 5th of this month that I am no longer having my camera, after conducting my own investigation. I found out that my camera was actually pawned for R3000 at Cash Crusaders Randfontein on the 2nd of this month. So I went to them yesterday and told them that they are having my camera and why they never asked for the person who pawned it to produce something to show he is the owner. Brian told me its not their job to do that and there's nothing they can do, if i was i can open the case and by the time it get to court the camera would be gone as it will take months to years to conclude the case. I then rushed to the police station to open the case and I was escorted to the shop to fetch the camera as they believed that it was their responsibility to ensure that the guy who brought the camera there was the owner. The store manager promised to hand over the camera today to me when we are at the police station after the both of us has opened the case. Well that didn't happen as they brought a white police to insult me and tell that its not the shop's fault that I didn't keep my camera safe and now I am wasting police's time. They refused with my camera and went back to the store without opening the case as we both agreed and hand over my camera.

I have proof that the camera is mine, those guys didn't want to know that or even to see it. I guess that's how these people are making money buy pawning and buying ****** goods. They should be ashamed of themselves; robbing people of their hard earned money.

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Replies (2)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply24 Aug 2022, 07:22
Official
 
Good day 

Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you 

NM
Ncebakazi M's update24 Aug 2022, 11:07
Reviewer Update
I just got a call from Elijah; he is apparently calling from the Head Office(Cash Crusaders). So he is telling me that Randfontein store (Cash Crusaders) is within their right to sell my camera that was pawned there *******ly because, when they checked the pictures on it, they saw him(*****) there with me and my kids, so that was enough proof for them to trust that the camera belonged to the guy. The fact that he didn't show them any proof doesn't matter and to hell with me although I have proof from Takealot and Mobicred that the camera belongs to me. Am I the first person to be ****** by a relative and what does that mean? Our family members have a right to ***** from us and sell our things at cash crusaders because they are too hungry and desperate for money. They don't care who they are hating in the process. I dare Randfontein cash crusaders to sell that camera, I am going to make sure that the whole world knows how they operate and protect *******. When I found out that my camera is no longer in the box, I called the cops immediately that was on the 5th, that was before I knew my camera was actually pawned at cash crusaders on the 2nd. So why would I lie? The police must take out the recording of my call on that specific day. I even told them to hurry the ***** is still roaming in the street. That was after I called my neighbours who saw him pulling me inside as he wanted to lock me and run away.