ML
Mikial L

1 reviews | Active since Oct 2019

28 Oct 2020, 13:47

CASH CRUSADERS PURCHASING GOODS ON HIGHER PURCHASE

HOW DO YOU STOP CASH CRUSADERS FROM PURCHASING GOODS STILL ON HIGHER PURCHASE?? A CUSTOMER OF MINE FATHER TOOK FRIDGE TO CASH CRUSADERS IN PROMENADE MITCHELLS PLAIN ON A BUY BACK AND FRIDGE IS STILL UNDER HIGHER PURCHASE. HOW DID CASH CRUSADERS PURCHASE FRIDGE WITHOUT PROOF OF PURCHASE??? AND PURCHASE FRIDGE FROM FATHER AND NOT THE CUSTOMER.

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Replies (4)
ML
Mikial L's update28 Oct 2020, 13:50
Reviewer Update
CASH CRUSADERS PROMENADE MITCHELLS PLAIN AGAIN PURCHASED A FRIDGE FROM CUSTOMER THAT IS ON HIGHER PURCHASE. CUSTOMER PURCHASED FRIDGE ON HIGHER PURCHASE IN FEBRUARY,SOLD FRIDGE IN JUNE TO CASH CRUSADERS AND NOW FRIDGE HAS BEEN SOLD. IS THAT NOT SELLING ****** GOODS??? WHAT CAN BE DONE ABOUT THIS???
Cash Crusaders Franchising
Cash Crusaders Franchising's reply28 Oct 2020, 14:11
Official
HI Mikial,  
thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cell phone number to customerservice[at]cashcrusaders.co.za, Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution 
ML
Mikial L's update28 Oct 2020, 14:19
Reviewer Update
I'VE SENT MY DETAILS BEFORE AND NOTHING MATERIALISES. THIS IS AN AUTOMATIC RESPONSE IVE SEEN BEFORE BUT NOTHING COMES FROM IT.
Cash Crusaders Franchising
Cash Crusaders Franchising's reply28 Oct 2020, 16:35
Official
Hi Mikial
Our sincere apology if no one got back to you previously. We have recently taken over the customer service department and are hoping to change the turn around time and resolve all unresolved complaints. We can attend to the matter once we have received your details as per the above request. Hope to hear from you soon