Cash crusaders President square Vereeniging

First a purchased a generator online at cash crusaders. The advert of what generator it is was actually the wrong one, which means false advertising. The item was located at Cash crusaders president square vereeniging. They keep coming with excuses to give my refund and everytime i call and speak to the manager there she is rude and keeps dropping the phone on me. The service there is very unprofessional, i would not recommend anyone buying from that shop or online.