Cash Crusaders poor service to the common man

I love to give companies another chance after receiving poor service from them, in case it was the wrong person on the wrong day I dealt with. Everyone is human and can have a rough day. Unfortunately Cash Crusaders Grassy Park is just too poor with service. After reaching out to their pawn department via the their whatsapp number ***, they will respond with the usual "how can we help". But that's it. Once you poise a question, they will ignore you. They will read the question and forget that you're alive. It defeats the purpose of getting reliable information in a quick and professional manner. It would appear that they would rather have you come all the way to get the information that could have been sent over text. It's simple things like this that shows the poor level of customer service these institutions have for the local market. Rather use other companies or mediums to sell your goods as you will always feel less when leaving their premises.