Cash crusaders pongola

Item: Cash Crusaders Franchising
Rating: 1
Author: sakhile M

I bought a fan which I used for few months then it was faulty, I took it back to cash crusaders pongola where I bought it was early December 2022, in February they said it is fixed when I tested it unfortunately it was faulty. Now it's end of April I don't have my fan. When I visit the store they don't have answers, from December to date they never call me to give feedback I have to call them.

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Replies (1)

Cash Crusaders Franchising's replyOfficial

25 Apr 2023, 12:48

Good day,

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you.

Cash Crusaders Franchising's reply25 Apr 2023, 12:48

Official

Good day,

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you.