Cash crusaders Parklands horrific service

Cash crusaders Parklands On the afternoon of the 17th December I went to the store at 16:40 to collect my Hisense TV.

There was no indication as to where one might need to go to collect items.so i sat at the wrong desk for over 45 minute's.

Once got to the desk the gentleman redirected me to the correct department.

I was assisted ,mind you at this time its been over an hour that I've been at the store .

Patiently I got back to the room where I was in before and gave a lady by the name of Tamar my reciept , at this time she was swearing and complaining about her colleague to one of the agents in front of me , she didn't bother to greet, she grabbed the reciept without looking at me.took about 10 minutes and claimed she cant carry the television, she left without communicating with myself .the two gentleman in the service desk (sales) continued working and ignored me for the longest time.

After about 15 minutes I asked where is the TV I'm to collect, they called a gentleman named Leo who bought the TV to me without any cables and an old incorrect remote, mind you I'm irate at this point.

He then tested the TV with a DVD played which hardly played correctly it had a screeching sound.

I took it anyway, requested an Uber who left because of the time it took to collect.

They took the TV back to the store whilst I requested another ride which came 3 minute later.

When I went back to collegollect my TV this Leo character left and his colleagues were outside and had no idea how to deal with the situation.

I was told to come back again telegram the next day, no proof of not receiving the goods but all good faith.

I'm extremely hurt and disappointed, I wasted over 1 hour 30 minutes at the store, I work far and I commute with Uber.

Not only was my time wasted , my money too and I didn't receive my goods.

I hope and trust this complaint will be dealt with.