Cash crusaders online giving false information.

So I did an online application to sell a product to cash crusaders. I explained that there was a flaw on the product to Jade Grobler the onlinebuyer7 who asked me to email him pictures of the product.. which I did. He then called me back and told me which store had an offer and I accepted. He also said that he explained the flaw of the product, and emailed pictures to the store. Upon going to the store,the in-store buyer explained they were not informed of the flaw by jade and cannot take the item. I then called in and spoke to Jade's manager Angela who was totally not interested in hearing my side of the story and was totally rude and un-interested in assisting me with my complaint. Is this the type of service that cash crusaders condones and gives to customers. This behaviour on behalf of cash crusaders is truly disgusting.