CASH CRUSADERS MT EDGECOMBE DURBAN!!!!!!!!

Cash crusaders Mt Edgecombe durban has a worker named Shiven or Shivan who always gives terrible customer service in the buy shop. Alot of people have experienced his pathetic service. When items are taken he gives the customers the 3rd degree and interrogates them about the items. He has crossed the line today when my mom went to pawn her phone instead of testing the important features according to their buying criteria he goes into the phone and scrolls through the gallery ..messages ect. That is invasion of privacy. No other staff member has done this before and we have been clients from 2015. And this is the treatment we receive by this individual. It's an ongoing thing but today he has taken it too far. I'm going to make the newspapers aware of this behavior by this individual and advise customers not to support the store. This is terrible behavior. Going through personal areas of another person's property it is a privacy violation. And it will not be accepted. I do not wish to speak to Lenon who is the regional manager or whatever I want the owner David to contact me regarding this pathetic behavior of his staff. We are well known loyal customers at this store and the treatment by this individual is really upsetting. Failing to be contacted by the owner I will resort to making this experience public via the newspapers and social media. As well as word of mouth and I can promise you that alot of others who dealt with this person will come forward as well. He does not belong in the retail environment. His behavior is pathetic absolutely pathetic. I expect a call from the owner immediately. I am very upset and so is my mom. He has no respect for elders.