JN
Jason N
1 reviews | Active since Oct 2012
31 Mar 2020, 10:42
Cash Crusaders Mountedgecombe Disgust!
It is with highest disappointment and frustration that I make this communication. It is with regards to a laptop that I had pawned early this year. I had been making the interest payments along with the extremely highly admin fee.
I kept on emailing Cash Crusaders Mountedgecombe to advise them that I will be delayed in making the interest payment but never ever received a response.
I took a loan amount of R3000 but put a very high valued item being an Apple Mac air laptop.
Obviously the laptop is worth way more.
Now I want to settle the entire Lon amount but I do not get any feedback whatsoever.
I hope that the laptop isn’t sold as that would be most frustrating.
Now due to the lockdown, how would this even work.
I need answers.
Or at least allow me to pay the interest for now.
Helpful (0)
Replies (4)0
Replies (4)
Cash Crusaders Franchising's replyOfficial
31 Mar 2020, 10:49Dear Jason,
We would like to share some details with you on how the National Lockdown may affect you. Kindly note the following: Loans: If you have a Secured Loan with us, your goods will be safely stored during the lockdown. Loans expiring in this time will be extended without added interest and fees. You will need to collect your goods and make payment by close of business on 18 April 2020. Please check our website (www.cashcrusaders.co.za) for store operating hours. Repairs: Our Repair Centre will be closed during the lockdown. Repairs will be attended to when we reopen on 17 April 2020. In the meantime, rest assured your goods will be kept safely in our Repair Centres. While we know we have your understanding, Cash Crusaders would like to apologise for any inconvenience the lockdown may cause you. We wish you and your family a safe and peaceful lockdown period. Honouring the request of our president is the best we can do to make our country a safer place. We look forward to seeing you all again once the lockdown has been lifted.
We would like to share some details with you on how the National Lockdown may affect you. Kindly note the following: Loans: If you have a Secured Loan with us, your goods will be safely stored during the lockdown. Loans expiring in this time will be extended without added interest and fees. You will need to collect your goods and make payment by close of business on 18 April 2020. Please check our website (www.cashcrusaders.co.za) for store operating hours. Repairs: Our Repair Centre will be closed during the lockdown. Repairs will be attended to when we reopen on 17 April 2020. In the meantime, rest assured your goods will be kept safely in our Repair Centres. While we know we have your understanding, Cash Crusaders would like to apologise for any inconvenience the lockdown may cause you. We wish you and your family a safe and peaceful lockdown period. Honouring the request of our president is the best we can do to make our country a safer place. We look forward to seeing you all again once the lockdown has been lifted.
Cash Crusaders Franchising's reply31 Mar 2020, 10:49
Official
Dear Jason,
We would like to share some details with you on how the National Lockdown may affect you. Kindly note the following: Loans: If you have a Secured Loan with us, your goods will be safely stored during the lockdown. Loans expiring in this time will be extended without added interest and fees. You will need to collect your goods and make payment by close of business on 18 April 2020. Please check our website (www.cashcrusaders.co.za) for store operating hours. Repairs: Our Repair Centre will be closed during the lockdown. Repairs will be attended to when we reopen on 17 April 2020. In the meantime, rest assured your goods will be kept safely in our Repair Centres. While we know we have your understanding, Cash Crusaders would like to apologise for any inconvenience the lockdown may cause you. We wish you and your family a safe and peaceful lockdown period. Honouring the request of our president is the best we can do to make our country a safer place. We look forward to seeing you all again once the lockdown has been lifted.
We would like to share some details with you on how the National Lockdown may affect you. Kindly note the following: Loans: If you have a Secured Loan with us, your goods will be safely stored during the lockdown. Loans expiring in this time will be extended without added interest and fees. You will need to collect your goods and make payment by close of business on 18 April 2020. Please check our website (www.cashcrusaders.co.za) for store operating hours. Repairs: Our Repair Centre will be closed during the lockdown. Repairs will be attended to when we reopen on 17 April 2020. In the meantime, rest assured your goods will be kept safely in our Repair Centres. While we know we have your understanding, Cash Crusaders would like to apologise for any inconvenience the lockdown may cause you. We wish you and your family a safe and peaceful lockdown period. Honouring the request of our president is the best we can do to make our country a safer place. We look forward to seeing you all again once the lockdown has been lifted.
JN
Jason N's updateReviewer Update
08 Jun 2020, 08:24Good Day, To date no staff member has contacted me yet. I needed to know when I could make payment and get my stuff back but nobody ever responds to emails nor phone calls. I am not in the Durban area at present and the staff at Cash Crusaders Mount Edgecombe still request that I come in and they cannot give me any information about my PC. God forbid if anything has happened to my PC. Please would someone of influence help me out and advise as to when I can make payment and when i can have my laptop back.
JN
Jason N's update08 Jun 2020, 08:24
Reviewer Update
Good Day, To date no staff member has contacted me yet. I needed to know when I could make payment and get my stuff back but nobody ever responds to emails nor phone calls. I am not in the Durban area at present and the staff at Cash Crusaders Mount Edgecombe still request that I come in and they cannot give me any information about my PC. God forbid if anything has happened to my PC. Please would someone of influence help me out and advise as to when I can make payment and when i can have my laptop back.
Cash Crusaders Franchising's replyOfficial
08 Jun 2020, 09:34Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. We have urgently escalated this to the relevant operational manager and regional manager for resolution.
Cash Crusaders Franchising's reply08 Jun 2020, 09:34
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. We have urgently escalated this to the relevant operational manager and regional manager for resolution.
JN
Jason N's updateReviewer Update
12 Jun 2020, 15:33Good Day, Yet again... No response! Shall I reinforce that Cash Crusaders Mount Edgecombe are truly a waste of time? I require feedback urgently, along with the details of my laptop. I need an urgent response which clearly I won't get with proper feedback. Who do i need to speak to in order to get a proper response?
JN
Jason N's update12 Jun 2020, 15:33
Reviewer Update
Good Day, Yet again... No response! Shall I reinforce that Cash Crusaders Mount Edgecombe are truly a waste of time? I require feedback urgently, along with the details of my laptop. I need an urgent response which clearly I won't get with proper feedback. Who do i need to speak to in order to get a proper response?