NV
Nicolas V

1 reviews | Active since Jun 2019

14 Jun 2019, 11:56

Cash Crusaders misrepresentation of product!

I bought a cellphone from these guys. When I questioned the 3G signal strength of the phone, th salesman told me its a "fast" 3G. Also saying its similar to a PC. Whatever he meant with that.

Yet I believed & trusted in his product knowledge and assurance.

Im in the referral marketing business and do alot of business online. Ive been struggling endlessly with the network speed & signal strength. Then I spoke to a buddy, who works at a cellphone shop who referred me to the Consumer Protection Act saying that onr have the right to return a phone withing 6 months if not happy with the performance thereof.

I feel especially deceived by what the salesperson told me.... "Fast 3G". And was gullible to actually believe him.

When I tried return the phone, the manager offered to book in the phone and have the software updated.

Which will cost me further loss of income or business growth.

Beware not to believe a salesperson out to make a quick commission. Beware of Cash Crusaders! ITS COSTING ME!!!

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Replies (2)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply14 Jun 2019, 13:08
Official
Thank you for bringing this to our attention. We have urgently escalated this to the operational manager and the regional manager for resolution. We apologize for the inconvenience this has caused you.     
NV
Nicolas V's update14 Jun 2019, 14:42
Reviewer Update
Cape Road,   Newton Park, Port Elizabeth.   Manger's name:   Jodi,    salesman:   Theo.