LC
Leslie C

1 reviews | Active since Mar 2023

12 Feb 2024, 16:30

Cash crusaders Lambton horrid service

Absolutely unprofessional! I was blocked after very respectfully asking to speak to a manager about the following issue. We bought a freezer in March last year. Whilst under warranty, it stopped working. A private technician was sent, who does not have any registration, he fixed it and gave another 6month guarantee,. This weekend the freezer stopped working again, exactly the same issue as before, we called the technician he refuses to acknowledge that it is within the 6month warranty he gave us. I called Cash Crusaders Lambton and related the issue, as I could see there was no resolution I asked to speak to the manager and was blocked off the consultants phone.

I've never experienced such ********* behavior!!!

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply13 Feb 2024, 12:59
Official
Good day,
 
 Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

 Thank you