NM
Neneketseng M

1 reviews | Active since Jul 2021

28 Feb 2023, 15:02

Cash Crusaders Kempton Park poor service receivedwa

The experience I had with this store Cash Crusader Kempton Park is nothing but a disgrace as my issue is not resolved and I'm being promised lies. The manager said I will receive my home theater systems inputs on the 7th February which was on Tuesday but to date nothing has been done. No communicated made to advise of a way forward. It's so frustrating and un appropriate honestly that I bought a sound system 2022 Dec the 21st and had to return it since well I couldn't use it as inputs cables were missing. How could one advertise and sell a product knowing very well it has the main tool missing.

No one has ever contacted me, since me returning the system back to the store on the 3rd of February 2023.I am disappointed.

Unhappy client Neneketseng Monaheng

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply01 Mar 2023, 11:28
Official
Good day,

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you