Cash Crusaders in Parrow Mall sneakily sold me faulty laptop

<p>Hi Ladies and Gentleman</p> <p>Please please be very aware before purchasing second hand goods from Cash Crusaders. I recently purchased a second hand laptop and have not even used it but i am left with no money and no laptop either. The salesman assured me if there are any faults the customers are made well aware of it. When i got home and wanted to start using my laptop i found the letter H did not work and the ports did not work either. The battery was fully charged but my laptop switched off after i hardly even had it on. Since i was at work, my mum immediately took it back to the store the next day on my behalf. The manager refused to give my money back. They insisted that their company policy is to have the goods repaired or swopped. The only reason I purchased a laptop there was because they had the HP beats audio model , now they wanted to swop it for badly scratched second hand models that i was not interested in and at the same price too! The back of the receipt states that if the customer is not aware of the faults at the time that the monies must be refunded. I had checked the laptop inside the store with the salesman but not well enough. Cash Crusaders was very aware they were selling me junk but were just interested in making a sale. I am disappointed and my laptop is currently in for a 3 week repair. I have not received any feedback from the store since. I should have purchased a brand new laptop at GAME stores for the same price and they would have refunded my money immediately. Oh what a waste of time and money. I was fooled and learnt never to take peoples word so easily and will not buy second hand goods ever again!</p> <p>Sincerely, </p> <p>Monique the disappointed customer</p>