ES
Etienne S
1 reviews | Active since Apr 2022
25 Sept 2023, 23:35
CASH CRUSADERS, HUGE SECURITY RISK
I have on previous occasions gotten emails with contracts for loans being for someone who is not me. ALL of their personal details are being supp****. Full names, Id number, physical address, contact number. This is very dangerous (identity *****) and also highly unprofessional. I have previously contacted them about this, and was told it would be seen to. But today got another email. This is totally unacceptable and very bad image for a company who is leaking private information to the public. Makes you not want to do any business with a company that does not respect your private information and also directly breaking the POPI laws. Think it is time that the law actually looks into this.
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Replies (1)Cash Crusaders Franchising's replyOfficial
26 Sept 2023, 09:47Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
Cash Crusaders Franchising's reply26 Sept 2023, 09:47
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
