LK
Lezelle K

1 reviews | Active since Mar 2021

05 May 2021, 08:03

Cash Crusaders Head office no good.

Good Morning

Me again. I'm sorry for the management of Twin City, it's not their fault but their Head Office.

My husband bought a Doodgy phone last year July. The phone give problems from day one. It was sent for repairs 6th times. Yesterday we took it back again for the same problem also now it switching itself of and needs to be setup again. The manager phoned head office. We request a refund or any other item to the value in the shop except a phone. Head office refused and suggested that it should be sent for repairs again. We never had a privilege of using the phone. What can we do in this regard.

Cash Crusaders head office is of no use..

We want a refu d on the R 3000.00 phone because its useless. It only give frustration.

Hope you find it in order.

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply05 May 2021, 08:28
Official
Good Morning Lezelle,

Our sincere apologies for the inconvenience this has caused you - this matter will be escalated to the relevant senior management 

Thank you