Cash Crusaders George Padda Gat.

Dear Cash Crusaders. I am a long time customer who is utterly disappointed in your *****ed ways today. I bought a Xbox one from you. The Xbox was wrapped untill Christmas when my child opened his gift and we plugged in the Hdmi cable it did not pick up a signal. Your smart branch manager in George said it worked when they bought it. Your sales rep admitted they did not test the xbox on selling to me as customer. Now they want to send it away and if the hdmi port is damaged it is my loss. How do you sell a item that is faulty and then pull up your shoulders. It is not about the money but the principle. I want the Xbox repaired on your cost or my money back.