NL
Nicolaas L

1 reviews | Active since Oct 2020

28 Aug 2023, 12:40

Cash Crusaders employees using our goods.

In the month of may i went to cashcrusaders steeldale to leave my phone as ii was in trouble financially. I had to leave it there up until now as I did not have money to take it out.. I took it out got home connected it to the wifi now there's a new Google account om my phone (twiggy)@ gmail.com.. I went back to the shop ask the manager why someone there used my phone as I was the first and only owner of this phone.. This is so unacceptable as we leave our goods there thinking it's in good hands.. only to find out that the people working in the shop uses our goods without our consent..

0
Replies (3)
NL
Nicolaas L's update28 Aug 2023, 12:54
Reviewer Update
If there anybody that can give me assistance on this matter please do .. idid take screenshots of the Google accounts on the phone.. I have the simcard that was inserted into my phone while it was in possession of cashcrusaders steeldale.. can I pursue legal action on this matter?.. my wife is tears as I bought this phone for her now she lost all her previous data as she had to delete her account as well..
Cash Crusaders Franchising
Cash Crusaders Franchising's reply28 Aug 2023, 14:20
Official
Good day, 

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you. 


 


NL
Nicolaas L's update29 Aug 2023, 14:59
Reviewer Update
No need to contact me thanks.. I have consulted a lawyer and decided to take legal action as it was invasion of privacy.