******* Cash Crusaders Carlton Centre

Complaint against Cash Crusaders CARLTON CENTRE which was Cash exchange before. I will not recommend this Cash Crusaders at Carlton Centre to anyone. Lutendo the manager is so unprofessional and ***********, she keeps addressing one as brother instead of sir when i am related to her, she found it okay that I was sold a Samsung A54 and the ID details of a Foreigner was used to register my phone with. Lerato at Cash Crusaders Southdale exposed the rot in the *****ulent transaction as he showed me my details doesn't appear anywhere on the system for buying a phone,he also showed me my name needed to be on the receipt of the phone and not even that of any previous owner,in which I was only sent this receipt after 5 days over WhatsApp. Selling this phone or getting pawn was nearly impossible as Lerato showed me proof of purchase needed to be in your name.Both the owner of Cash Crusaders Carlton Centre and Lutendo the *********** manager found it okay what transpired,regardless of Rica rules, regardless of POPIA and stated clearly I will not be refunded for the phone or any inconvenience. Lutendo suggested over the phone they can only remove the name of the foreigner off the system and put mine, what *******ion.i question even how this store was able to get vetted with no irregularities, when I am encountering such *******ion.