Cash crusaders bought my Defy washing machine without my permission as the owner

Item: Cash Crusaders Franchising
Rating: 1
Author: Zama B

Cash crusaders bought my Defy washing machine without my permission as the owner. On the 28 August 2024 , your shop assistant Humie ***) contacted the person I stay with and they both agreed to the sale of my washing machine, without my consent. The machine was sold for R1300 and collected on the 29 August 2024 in Kaalfontein without my knowledge nor consent. Why does cash crusaders allow for items to be sold without verification of ownership or consent from the owner. I have WhatsApp screenshots of this purchase. Now I don't know which shop is the machine sold to and would like to have my machine back asap.

Helpful (0)

Replies (1)

Cash Crusaders Franchising's replyOfficial

14 Oct 2024, 16:10

Good day,

Our sincere apologies for the inconvenience this may have caused you. This falls short of our standards.

Please note that your complaint has been escalated to our Customer Service Department.
They will contact you shortly.

Thank you for bringing this matter to our attention.

Kind regards,

Cash Crusaders Franchising's reply14 Oct 2024, 16:10

Official

Good day,

Our sincere apologies for the inconvenience this may have caused you. This falls short of our standards.

Please note that your complaint has been escalated to our Customer Service Department.
They will contact you shortly.

Thank you for bringing this matter to our attention.

Kind regards,