CASH CRUSADERS BOTHASIG SOLD MY IPHONE WHILE IN DISPUTE

PHONE SOLD, WHILE IN DISPUTE. I HAD BEEN ATTEMPTING TO RECEIVE FEEDBACK FROM THE BRANCH REGARDING MY BUYBACK EXTENDED AGREEMENT SINCE MONDAY 6 MARCH. CONTRACT FZEE*** WAS DUE TO EXPIRE 7 MARCH, I WOULD HAVE EXTENDED UTILIZING THE OZOW LINK WHICH IS SUPPOSED TO BE SENT VIA SMS 48 HOURS PRIOR TO THE EXPIRY. ON THE 9TH OF MARCH I RECEIVED AN EMAIL TITLED "GREAT NEWS YOUR LOAN CAN BE EXTENDED", I CONTACTED THE STORE IMMEDIATELY AND WAS PROMPTLY TOLD THAT THE CONTRACT EXPIRED AND MY PHONE WAS ON DISPLAY AND I WOULD NEED TO BUY IT BACK AT RETAIL PRICE. I HAVE BEEN TRYING TO ASCERTAIN WHY I HAVE BEEN DISALLOWED TO SETTLE MY LOAN, CONSIDERING I WAS GRANTED AN EXTENSION. MY BASIC CONSUMER RIGHTS HAVE BEEN GROSSLY AND ********LY VIOLATED, WHILST YOUR TARDY MANAGEMENT AND STORE CLERKS PROMPTLY SOLD MY PHONE FOR THEIR OWN GAIN. THIS IS AN ABHORRENT ABUSE OF AUTHORITY, FUNDAMENTALLY ETHICALLY, AND MORALLY WRONG!!!